Last Updated [2024-05-07]
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.mutkis.com.
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we gather information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information.”
We collect Device Information using the following technologies:
- Cookies: Data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies and how to disable them, visit All About Cookies.
- Log Files: Track actions occurring on the Site and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- Web Beacons, Tags, and Pixels: Electronic files used to record information about how you browse the Site.
Additionally, when you make or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information.”
When we talk about “Personal Information” in this Privacy Policy, we are referring to both Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- Provide you with information or advertising relating to our products or services, in line with the preferences you have shared with us.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address) and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information as described above. For example, we use Shopify to power our online store—you can read more about how Shopify uses your Personal Information here: Shopify Privacy Policy. We also use Google Analytics to help us understand how our customers use the Site—you can read more about how Google uses your Personal Information here: Google Privacy Policy. You can also opt out of Google Analytics here: Google Analytics Opt-Out.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.
This website (“Site”) utilizes remarketing and targeted advertising services through third-party advertising providers such as TikTok, Facebook, and Google. Please read the following information regarding the use of these services:
- Advertising Purposes: The Site collaborates with third-party advertising providers, such as TikTok, Facebook, and Google, to deliver more relevant and tailored advertisements to users. These providers may use cookies and similar technologies to display ads based on visitors’ browsing history on the Site, interactions on the Site, or interactions on other websites.
- Third-Party Advertising: Third-party advertising providers may collect information about users’ behaviors and interests when visiting the Site, using this information to provide targeted advertisements. These providers may process and store information collected about users according to their own privacy policies.
- Cookies and Tracking Technologies: The Site may use cookies, pixel tags, web beacons, and similar tracking technologies to gather information about users and track interactions. This information may be used for purposes such as providing advertising services and measuring advertising effectiveness.
- Privacy Options: Users can modify or opt out of ad targeting and personalized advertisements. We recommend reviewing and adjusting the privacy settings provided by third-party advertising providers such as TikTok, Facebook, and Google. Additionally, you can manage cookies and other tracking technologies through your browser settings.
BEHAVIOURAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at NAI How Does It Work.
You can opt out of targeted advertising by using the following links:
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at DAA Opt-Out.
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident, we note that we are processing your information to fulfill contracts we might have with you (for example, if you make an order through the Site) or otherwise to pursue our legitimate business interests listed above. Please note that your information will be transferred outside of Europe, including to Canada and the United States.
DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
MINORS
The Site is not intended for individuals under the age of 12.
CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at support@mutkis.com
Address:HK XU MAN CO., LIMITED
ROOM 1006, 10/F.,PO YIP BUILDING, 23 HING YIP STREET, KWUN TONG, KLOWLOON,HONG KONG
Mutkis